Privacy Policy
Last Updated: March 07, 2026
Skyrise Digital, LLC (“Skyrise Digital,” “we,” “us,” or “our”) operates CallPilot, an AI-powered call handling service. This Privacy Policy explains how information is collected, used, processed, and protected when you access or use CallPilot. By using CallPilot, you consent to the practices described in this Privacy Policy.
1. Information We Collect
When you sign up for CallPilot or use the service, we may collect information you provide during registration and onboarding, including business name, contact details, business phone number(s), email address, business hours, business information, and call handling preferences.
CallPilot processes incoming calls forwarded to the service. As part of providing the service, CallPilot may process call audio, call recordings, call transcripts, and information provided by callers during the call, which may include a caller’s name, phone number, email address, and the reason for the call.
We may also automatically collect limited technical information when you visit our website, such as IP address, browser type, device information, pages visited, and general usage data. This information may be collected through standard web technologies such as cookies, analytics tools, or similar technologies and is used to operate, maintain, and improve our website and services.
2. How We Use Information
We use information solely to provide, operate, maintain, and improve CallPilot. This includes answering calls, generating transcripts and summaries, applying call transfer preferences, troubleshooting issues, supporting customers, maintaining service quality, enforcing our Terms of Use, complying with legal obligations, and protecting Skyrise Digital and others from fraud, abuse, or misuse.
We do not sell customer data or caller information. We do not use call data for advertising purposes. We do not use customer or caller information for marketing or promotional purposes unrelated to providing the service.
3. Call Recording and Consent
CallPilot records incoming calls and generates transcripts as part of its core functionality. By using CallPilot, you represent and warrant that you have the legal authority to forward calls to the service and to consent to call recording on behalf of your business.
Skyrise Digital is not responsible for your compliance with laws governing call recording, consent, notice, or disclosure. You are solely responsible for determining what laws apply to your business and for ensuring compliance.
Calls are not actively monitored unless necessary for operational support, troubleshooting, service improvement, legal compliance, or protection of Skyrise Digital’s rights and interests.
4. Data Retention
Skyrise Digital does not intentionally retain call recordings, transcripts, or caller information beyond what is necessary to provide and operate the service. We may retain limited information for troubleshooting, security, compliance, or legal reasons, and we may also retain data as required to enforce our Terms of Use or protect our legal rights.
5. Sharing and Disclosure of Information
Skyrise Digital does not sell, rent, or trade customer data or caller information.
We may share or disclose information with third-party service providers strictly as necessary to operate CallPilot and deliver the service, including call processing, transcription, infrastructure, and related operational services. These providers may process information only to perform services on our behalf and are not permitted to use such information for their own purposes.
We may disclose information if required by law, court order, subpoena, or other legal process, or if we reasonably believe disclosure is necessary to protect the rights, property, or safety of Skyrise Digital, our customers, callers, or others.
Some of our service providers may process data in different jurisdictions. By using CallPilot, you acknowledge that information may be processed or stored in locations outside of your state or country where data protection laws may differ.
6. Data Security
We take reasonable administrative, technical, and organizational measures intended to protect information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Responsibilities
You are responsible for ensuring that the business information you provide is accurate and up to date. You are also responsible for complying with all applicable privacy, telecommunications, and consent laws, including any requirements to notify callers of call recording or automated call handling.
8. Children’s Privacy
CallPilot is not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Any changes will be posted on our website with an updated “Last Updated” date. Continued use of CallPilot after changes are posted constitutes acceptance of the revised Privacy Policy.
10. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us using the Contact Us form on our website or by emailing us using the contact information provided in the website footer.
© 2026 CallPilot, a Skyrise Digital, LLC product. Privacy Policy | Terms of Service
Skyrise Digital, LLC builds simple, reliable AI tools that help small businesses capture more opportunities without added complexity. CallPilot is designed to ensure every call is answered, every lead is captured, and no opportunity is missed.
We focus on practical automation that saves time, improves customer experience, and helps businesses grow.
